With our dedicated outsourced phone answering service you are benefited from our expertise voice based call centers, call answering service, 24/7 call center or message center service. Our tools and method bring about surprising reduction in cycle time for sourcing events, along with complete transparency and visibility into the sourcing and management process. Our outsourced telephone answering service assist different industries and we support them through every stage of the BPO lifespan, with a proper planning and execution to the management and improvement.

We assist almost all kind of outsourced phone answering service- it may be live web chat, credit card processing, catalog order taking, and product answering and order entry.So, if you plan to set up an International, web based, a voice based, 24 hours live call center in India, we are right here to serve you.

How does a phone answering service work?

A phone answering service replaces the IVR or automated voice message system. Besides it relies on a live operator to answer calls at any time of the day. It requires trained operators to answer the calls of the customers. Phone answering services minimize the turnaround time for a call to be put through and reduce the automated part of it and make it much more personal and effective to the customer’s needs.

Outsourcing telephone answering service to O2R gives you the following benefits:

Cost effective
Our phone answering services are very reasonable in price. There are unbeatable benefits you achieve of your potential calls.
Cost effective
Our phone answering services are very reasonable in price. There are unbeatable benefits you achieve of your potential calls.
Skilled and Experienced Operators
Operators are trained in such a way that your customers will get a feeling as if they are talking to the main company’s agent.
Advance Technology
Equipped with all kind of advance technology our operators can handle calls more efficiently and effectively. Power backup system in place to ensure no loss of work in case of emergency. Outsource telephone services to O2R to take care of your telephone calls while you can focus on your core business. Your phone answering service will be outsourced to highly expert professionals who are focused and ready to deliver with quality and customer satisfaction.
Why choose O2R?

O2R is a pioneer in the sector of professional phone answering services and known for its dedicated and reliable services. It is a leading call center in mumbai. If you have small business and looking out for small business phone answering services or you have a large scale operation seeking to outsource phone answering services, O2R offering you the right mix of budget and scale.
Benefits of outsourcing contact center services to O2R
  • Accurate remote call monitoring facilities
  • Exceptional reporting efficiency
  • Enlarge market coverage
  • Domain facility in account management
  • Trained and skilled inbound call center specialist
  • Enlarge market testing efficiency
  • Operating costs reduced up to 50%
  • Effective transition management process
  • Web-based reporting expertise
  • Advance inbound call center software
  • Exceptional call handling